At Own HER Kingdom, your satisfaction is our top priority. Please review our return policy before making any purchases to ensure a smooth shopping experience.

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Damaged or Defective Items:

If your order arrives damaged, defective, or with a printing error, please contact us within 30 days of receiving your order. We will work with you to resolve the issue by offering a replacement or refund.

Incorrect Orders:

If you receive the wrong item or your order is incomplete, please notify us within 30 days of receipt. We'll correct the error promptly.

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Non-Returnable Items:

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• Change of Mind: Since all products are made on demand, we cannot accept returns or exchanges for items ordered in the wrong size, color, or design. Please check our size guides and product details carefully before purchasing.

• Digital Products: All sales of digital files are final and non-refundable.

• Face Masks and Other Sealed Goods: For health and hygiene reasons, these items are non-returnable.

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Return Process:

If your issue falls under the eligible return reasons (e.g., damage or defect), follow these steps:

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1. Contact our customer support team at support@ownherkingdom.com with your order number, a description of the issue, and photos of the item(s).

2. If your return is approved, we’ll provide instructions for the next steps.

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Refunds and Replacements:

Refunds will be issued to the original payment method after we process the return. For replacements, production will begin immediately upon approval.

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Conditions for Returns:

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• Returns are only accepted for damaged, defective, or incorrect items.

• The item must be in its original condition and unworn.

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Right to Refuse Returns:

We reserve the right to deny any return if it does not meet the above criteria or if the issue is reported outside the 30-day window.

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If you have any questions or concerns about our return policy, please contact us at support@ownherkingdom.com. Thank you for supporting Own HER Kingdom!